Documentation

A Link Redirects to the Deactivated Page

Find out why a link may be treated as inactive, scheduled, expired, or unavailable.

A Link Redirects to the Deactivated Page

If a link redirects to the deactivated page, GoshLinks has decided that the link should not currently send visitors to its Target URL.

Check Whether the Link Is Active

On the All Links page, make sure the Status switch is on.

If the link is manually deactivated, visitors are sent to the deactivated destination.

Check Pro Start Date

If the link has a future Start Date, it is scheduled. Before that date, visitors are sent to the deactivated destination.

Check Pro Expiry Date

If the link has expired and the Expiry Action is Deactivate Link, the link remains in your list but stops redirecting to the Target URL.

Check the Deactivated URL

In Pro, a link can have its own Deactivated URL. If set, visitors are sent there when the link is inactive, scheduled for the future, or expired with Deactivate Link selected.

Check the Global Default Page

If no per-link Deactivated URL is set, visitors are sent to the Default Deactivated Redirect Page in Settings > Default Pages.

If that setting is empty, visitors are sent to the site home page.

How To Fix It

  • Turn the Status switch on.
  • Remove or adjust the Start Date if the link should work now.
  • Remove or adjust the Expiry Date if the link should still be running.
  • Change the Expiry Action if the current behavior is not what you want.
  • Update the Deactivated URL or Default Deactivated Redirect Page if visitors are going to the wrong fallback destination.