Support
Help when you need it, without the runaround.
Need help with activation, updates, imports, or your account? Send us a message and we will point you in the right direction.
Response times
We aim to reply to support requests within 1 to 2 business days.
Frequently asked questions
Pricing
What is the difference between Free and Pro?
GoshLinks Free gives you the core short link features for one website. GoshLinks Pro adds advanced tools such as bulk editing, advanced stats, location and referrer breakdowns, data management, import and export, YOURLS import, and the Help Info editor. Pro also increases your activation limit to five websites.
Does Agency include all Pro features?
Yes. Agency includes all current Pro features. At the moment, Agency uses the full Pro feature set with unlimited website activations.
Licensing
How many sites can I activate on each plan?
Free can be activated on one website. Pro can be activated on up to five websites. Agency can be activated on unlimited websites.
What happens if I downgrade?
If you downgrade, your access changes to match the features and site limit of your new plan. If your old plan allowed more sites or premium features, those entitlements will no longer apply once the downgrade takes effect. Your account and licences will follow the rules of the new plan.
Importing
Can I import from YOURLS?
Yes. YOURLS import is available on paid plans that include Pro features. This lets you bring across your existing links and move into GoshLinks more easily.