Documentation

Export Downloads a Blank Page or Browser Error

Troubleshoot failed exports, blank browser pages, and invalid response errors during download.

Export Downloads a Blank Page or Browser Error

If export opens a blank page or the browser shows an invalid response error, the server may have failed while generating the export file.

Try a Smaller Export

If you selected every export section, try exporting fewer sections.

Click data can be large, so try exporting links without clicks first.

Check Whether Click Data Is Large

Large click logs can require more memory and processing time. If the export works without clicks but fails with clicks, the click data volume is probably the cause.

Use Selected-Link Export for Smaller Sets

Pro users can use Bulk Editing to export only selected links. This is useful when you do not need a full site-wide export.

Check the Browser Download

A successful export should download a .json file. If the browser opens a blank page instead, the response may have been interrupted before the file download started.

Check Server Logs

Look for PHP fatal errors, memory limit errors, or timeout errors around the time you clicked Export.

Common Causes

  • PHP memory limit reached.
  • Server timeout during a large export.
  • Very large click data export.
  • A PHP error occurred before file headers were sent.
  • A security plugin or server rule interrupted the download.